Active Firmware Tools Privacy Policy

Active Firmware Tools ("AFT," "we," "us," or "our") takes the privacy of our customers and website visitors very seriously. This Privacy Policy applies to our website, hosted on Squarespace, and our Active-Pro Debugger and Logic Analyzer software (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our customers and website visitors when they use the Services.

Information Collection and Use

  • We collect personal information from our customers and website visitors when they use the Services, including when they:

    • Sign up for an account or download our software

    • Contact us for support or subscribe to our email campaigns

    • Use our social media pages including but not limited to Instagram and Facebook

  • The types of personal information we may collect include:

    • Contact information, such as name and email address

    • Demographic information, such as age and gender

    • Technical information, such as IP address and browser type

    • Any other information provided by the customer or website visitor

  • We use the personal information we collect to:

    • Provide and improve the Services

    • Communicate with our customers and website visitors

    • Send promotional and marketing materials

    • Analyze usage and improve the Services

    • Comply with legal requirements

Disclosure of Personal Information

  • We may disclose personal information to third parties for the following reasons:

    • To provide the Services, such as when we use a third-party payment processor

    • To comply with legal requirements, such as when we respond to a subpoena or court order

    • To protect the rights, property, or safety of AFT, our customers, or others

  • We do not sell personal information to third parties.

Cookies and Similar Technologies

  • We use cookies and similar technologies to improve the Services and to provide a more personalized experience for our customers and website visitors. A cookie is a small text file that is stored on a user's device when they visit a website.

  • We use cookies for the following purposes:

    • To remember user preferences and settings

    • To analyze website usage and improve the Services

    • To show personalized content and advertising

    • Customers and website visitors can control the use of cookies through their browser settings.

Security

  • We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of personal information.

  • We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any changes, we will post the updated policy on our website and update the "Effective Date" at the top of this page.

Contact Us

  • If you have any questions or concerns about this Privacy Policy or our use of personal information, please contact us at support@activefirmwaretools.com.

Effective Date: January 1, 2023