Terms of Service

Warranty

  • The Active-Pro Debugger and Logic Analyzer (the "Product") is warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase (the "Warranty Period"). If a defect arises and a valid claim is received within the Warranty Period, at its option, Active Firmware Tools will either (1) repair the Product at no charge, using new or refurbished replacement parts, or (2) exchange the Product with a new or refurbished Product.

Product Pricing

  • Prices are subject to change without notice.

Shipping Policy

  • Orders placed will be shipped out Monday-Friday excluding holidays as soon as possible.

  • Orders to non-USA addresses may incur import duties and taxes which must be paid by the customer at the time of delivery.

  • Any order that is refused for any reason at the point of delivery will not be refunded.

Return Policy

  • If you are not completely satisfied with the Product, you may return it within thirty (30) days of the purchase date for a full refund, subject to the following conditions:

    • The Product must be returned in its original packaging, with all accessories and documentation included.

    • The Product must be in like-new condition, with no signs of wear or use.

    • Return shipping costs are the responsibility of the customer.

    • Any order that is refused for any reason at the point of delivery will not be refunded. To return the product, the customer MUST accept the shipment (and pay any required import taxes and duties) before returning it for a refund.

Exclusions and Limitations

  • This Warranty and Return Policy applies only to the original purchaser of the Product and is not transferable. This Warranty and Return Policy does not apply to (i) cosmetic damage, (ii) non-Active Firmware Tools Products, (iii) damage caused by service performed on the Product by anyone who is not a representative of Active Firmware Tools, or (iv) damage to a Product that has been opened, modified or altered without the written permission of Active Firmware Tools.

  • No Other Warranties: Active Firmware Tools makes no other express or implied warranties or representations about the Product or any other matter, and Active Firmware Tools specifically disclaims the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

  • Active Firmware Tools will not be liable for any damages of any kind arising from the use of the Product, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.

Entire Agreement

  • These terms and conditions constitute the entire agreement between you and Active Firmware Tools with respect to the Product and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and Active Firmware Tools.

Acknowledgment

  • By using the Product, you acknowledge that you have read this Warranty and Return Policy, understand it, and agree to be bound by its terms and conditions.